|
Chart Links, LLC, of New Haven, CT, a provider of scheduling and documentation software for medical rehabilitation facilities, and mBox USA Inc., a mobile phone application provider and maker of AutoRemind, have signed an agreement to develop an integrated appointment reminder system for Chart Links Rehabilitation Software. The solution will reduce therapy appointment no-shows by sending text message (SMS), voice call and email reminders to patients based on their communications preferences.
"An integrated and automated solution for therapy appointment reminders will help the rehabilitation facility decrease missed appointments while eliminating the high cost of manual processes," said Ron Miller, MD, Chart Links President and Chief Medical Officer. "The solution will integrate seamlessly within our workflow management solution. Increased attendance rates translate into revenue, improved patient outcomes and improved patient communication."
"mBox is excited to partner exclusively with Chart Links and enter into the rehabilitation market," said mBox CEO, Bo Nielsen. "Our flagship product, AutoRemind, has been successful in reducing no-shows, increasing revenues, and improving the level of service to patients in other healthcare markets like dental and chiropractic. The key to our success is personalization of the delivery channel to the patient as well as the timing of the reminder. By tailoring the communication to different rehabilitation patient types and reminder needs (e.g. text message versus e-mail) we will enhance service quality and operational efficiency."
For More Information:
|